DENVER BOULDER COURIERS PRIVACY POLICY

Denver Boulder Couriers (“DBC”, “we,” or “us”) respects the privacy rights of our online visitors, customers and staff. This Privacy Policy explains how DBC collects, uses, shares and protects your information. This Privacy Policy also describes how you can access/change your information and choose how your information is used. This Privacy Policy covers both our online services, including websites and email communication, and offline activities (“Services”) made available to you.

BY USING OUR SERVICES OR BY OTHERWISE PROVIDING YOUR INFORMATION TO US, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.

Please review this Privacy Policy carefully. If you do not agree to this Privacy Policy, do not use our Services. We may update this Privacy Policy to reflect changes to our information practices. Any changes will be effective immediately upon the posting of the revised Privacy Policy. We will provide notice of changes by email (sent to the e-mail address specified in your account) or by means of a notice on our Services page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Information We Collect

User Provided Information

While using our website and Services, We may ask you to provide DBC with certain personally identifiable information that can be used to contact or identify you. This type of information is critical to DBC performing contracted services for you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Information Collected Through your Access and Use of our Services (Usage Data)

In addition to the information that you directly submit to us, we and our third-party service providers may use a variety of technologies that automatically collect information whenever you visit or interact with our Services (“Usage Data”). This Usage Data may include the browser that you are using, the URL that referred you to our Services, all of the areas within our Services that you visit, and the time of day, among other information. We may use Usage Data for a variety of purposes, including to enhance or otherwise improve our Services. In addition, we collect your IP address or other unique identifier (“Device Identifier”) from the computer, mobile or other device used to access our Services. Usage Data may be non-identifying or may be associated with you. Whenever we associate Usage Data or a Device Identifier with your Personal Information, we will treat it as Personal Information.

Use of your Personal Data

DBC may use your personal data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Services.
• To manage your Account: to manage your online user accounts as a user of our Services. The personal data you provide can give you access to different functionalities of the Services that are available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the services and any associtated documentation you have purchased or of any other contract with us through our Services.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To manage your requests: To attend and manage your requests for services to us.
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Service users is among the assets transferred.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Any documents uploaded thru our various forms, are stored electronically on our servers, which are securely located in our dispatch center, and are not accessed by any 3rd-part entity.

Cookies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. These Cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and We only use these Cookies to provide you with those services.

Cookies may used to track information about traffic to our website and how users use the website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website.

Embedded content from other websites

Pages on this site may include embedded content (e.g. payment forms). Embedded content from other websites behave in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

DBC does not share any data directly obtained thru our website, or from providing services, with any other entity.

How long we retain your data

DBC will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

DBC will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.

When we have no ongoing legitimate business need to process your personal information and usage data, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Personal Information & Usage Data Security

DBC has implemented appropriate technical and organizational security measures designed to protect the security of any personal information and usage data we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services or Apps is at your own risk. you should only access the services within a secure environment.

What rights you have over your data

If you have an account on this site, or have submitted any of the online forms on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. you can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, or if you no longer desire our Services, you may correct or delete inaccuracies, or amend information by making the change on our website thru your online account management or by contacting us through customer support. We will make good faith efforts to make the requested changes in our active databases as soon as reasonably possible.

If you would at any time like to review or change the information in your account or terminate your account, you can contact DBC directly at info@dbcouriers.com, or by phone at (303) 571-5719.

Contact Us

If you have any questions about this Privacy Policy, you can contact us by visiting this page on our website: https://dbcouriers.com/contact-us